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J
Chime Pro as seperate device in 2.4 and 5gHz using eero
chime-pro

I use eero for my wifi. About a month ago eero started showing my Chime Pro as 2 separate devices each with a unique MAC address with one being the 2.5gHZ and the other the 5gHz. For some reason it stayed connected only to the 2.4ghz signal. I reset it and now it stays on 5Ghz signal but seems like it is trying to switch at times to the 2.4 ghz. It intermittently shows offline as both a 2.4 and 5 device then reconnects after a minute back to 5gHz only. It is also emitting the temporary wifi connect signal as I see it in listed wifi networks on a PC program I use to check wifi networks in my neighborhood. Rebooted eero and restarted chime pro several times with same results. I think my chime pro is defective.

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7

24-03-2021 07:24:11

Responses (3)

  • J

    Why would the Chime Pro show as a separate device for each speed? It never used to. I manually changed the name to match the connection used by each MAC address.Thanks

    0

    24-03-2021 07:26:51

    • J

      I'm using the Eero WiFi and cannot control what band a device connects to if it is both 2.4 and 5 capable. If I am correct it can only be connected to one or the other, it cannot be connected to both 2.4 and 5 at the same time? I just restarted my chime pro and it temporarily showed it connected to both bands but then reverted back to 5G. Eero has a beta feature called Band Steering which states' Improves performance by encouraging capable devices to connect to 5G". Maybe I should disable that and check performance?

      0

      25-03-2021 06:38:51

      • J

        Thanks for all your help

        2

        08-04-2021 10:20:05

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