Chime Pro 2 (2nd generation) only singnals about half of the time when doorbel button is pressed

Hi All,I recently bought a wired Doorbell Pro 2 with a Chime Pro 2 (2nd generation). The Chime is showing a constant blue light and in the Ring-app it shows online with a stromg signal (placed like 2 meters away from my router). The Chime is only working (playing a sound) about half of the time that someone is using the doorbell. The Doorbell Pro 2 seems to be working well because in the history of the Ring-app I see it records movement detection. I used the reset button on the Chime a couple of times to reconnect it to my WIFI network and also tried different locations for placement of the Chime but all the same storry. Signal is good, device is online but not always working.Any advise on what else I can try? I'm at the point of sending it back :frowning: Thaks in advance,Alex