Responses (1)

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  Marley_Ring

  Hi @danyg! Shared users do not have access to alter the shared device's settings. If a Chime was added, this would only work with a device that you own, and not a shared device. Check out our [help center article](https://support.ring.com/hc/en-us/articles/211018223-Controlling-Ring-Devices-with-Multiple-Electronic-Devices-and-Allowing-Access-to-Shared-Users) about share users for more information. While a Chime cannot be used, you may find some use in our article about [shared users and Alexa](https://support.ring.com/hc/en-us/articles/360031246472-Shared-Users-and-Alexa)! :)

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  21-09-2020 08:23:05

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  danyg

  Thanks, that's what I figured re shared users, I'll have to see if I can be made an owner. I don't use Alexa so that's not an option. The home has 3 Fire HD 8 tablets but none of those are compatible with push notifications, therefore useless for Ring, hence looking at the Chime. Otherwise would need to buy a separate tablet just to use with Ring.

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  21-09-2020 08:31:51

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  Marley_Ring

  Hi @danyg! I wanted to also clarify further about the Chime. A Ring Chime or Chime Pro is designed to communicate with your network, the Ring app, and the Ring device to be linked, during setup. This means a Chime must be at the same location as the Video Doorbell, in order to properly pair and link for communication. I hope this helps! :)

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  23-09-2020 03:52:26

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  danyg

  Thanks, makes sense, was just having a hard time finding this info online. I bought a Chime so will need to get ownership of the Ring switched over to me and hopefully that solves it. Having the Ring notify on my phone just doesn't work for me (either too many notifications from various apps so I miss when someone is at the door, or I want notifications off completely).

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  23-09-2020 06:03:24