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When does monitoring start?
ring-protect-plans
My free trial of Protect Plus ends Feb 3. I jusy now signed up and paid for the plan for a year. When does monitoring start? I wasn't asked to provide a password, so if there's an incident and I get a call, I won't be able to identify myself. What's happening?
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06-01-2020 22:19:03
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RKW
I called customer service and learned that monitoring does not start automatically when you purchas the Protect Plus plan. You need to log into your account and sign up for monitoring. I did that, and everyhting seems to be ok now.
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06-01-2020 22:47:47
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