Responses (1)

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  Caitlyn_Ring

  Hi @rogchan. The dimensions of the [Ring Video Doorbell Elite](https://ring.com/products/video-doorbell-elite) are 4.80 in. x 2.75 in. x 2.17 in. (11.94cm x 6.98cm x 5.51cm). Additionally, the Doorbell Elite comes with the following in its packaging: - Video Doorbell Elite - Low-Voltage Bracket - 50-ft. (9.14-m.) & 3-ft (1-m) Ethernet Cable - PoE Adapter - Mounting Hardware - Screwdriver - User Manual It should include everything you need to mount it to a standard junction box, and hopefully those dimensions found on the product page help. :)

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  19-11-2021 08:04:51

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  rogchan

  Dear Caitlyn_Ring, Thanks very much for your help. I live in Hong Kong. Hong Kong's standard junction box is different from those standard US junction boxes. I am certain that Ring Elite does not fit HK standard junction box (UK type, screws distance 60mm). I can buy a standard US junction box to install the ring elite on it, but don't know which one to buy. I searched the internet and found that standard US junction boxes come in several sizes. In any case, for the two screws that fix Ring elite main body to the wall, as long as I know the distance between them, I will be able to buy the right junction box. I only have one chance to install the junction box. Once it is installed, it is too troublesome to replace it. Can someone own a Ring Elite measure the distance between the screw and share the measurement with me? This should be simple information, but it is so difficult to find...

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  20-11-2021 12:43:32

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  Caitlyn_Ring

  @rogchan The Ring Elite isn't currently available for purchase in Hong Kong, so you're welcome to try and install it but we can't guarantee that it will work properly as it isn't designed for the wiring in your region. You can check what regions Ring devices are currently available in on our website [here](https://ring.com/country-selector). I would advise waiting until Ring devices are available in your region to purchase and install them to ensure you don't run into any issues with installation or performance.

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  22-11-2021 08:26:12