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R
What is the dimension requirement of junction box for a Ring Elite Doorbell to be installed on?
hardwired-video-doorbell
pre-purchase-question
troubleshooting

Dear Sir/Madam,My home is undergoing major renovation, so I have the chance to install a new junction box for Ring Elite door bell. Please help me to buy a correct junction box by sharing the following information with me.1) the dimension of the junction box for ring elite to be installed on?2) the distance between the two bolt holes on the Ring Elite?3) The size of bolts used to fix Ring Elite on the junction box. Looking forward to your reply!Regards,Roger

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19-11-2021 17:58:39

Responses (1)

  • C

    Hi @rogchan. The dimensions of the [Ring Video Doorbell Elite](https://ring.com/products/video-doorbell-elite) are 4.80 in. x 2.75 in. x 2.17 in. (11.94cm x 6.98cm x 5.51cm). Additionally, the Doorbell Elite comes with the following in its packaging:- Video Doorbell Elite- Low-Voltage Bracket- 50-ft. (9.14-m.) & 3-ft (1-m) Ethernet Cable- PoE Adapter- Mounting Hardware- Screwdriver- User ManualIt should include everything you need to mount it to a standard junction box, and hopefully those dimensions found on the product page help. :)

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    19-11-2021 20:04:51

      R

      Dear Caitlyn_Ring, Thanks very much for your help. I live in Hong Kong. Hong Kong's standard junction box is different from those standard US junction boxes. I am certain that Ring Elite does not fit HK standard junction box (UK type, screws distance 60mm). I can buy a standard US junction box to

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      20-11-2021 00:43:32

      C

      @rogchan The Ring Elite isn't currently available for purchase in Hong Kong, so you're welcome to try and install it but we can't guarantee that it will work properly as it isn't designed for the wiring in your region. You can check what regions Ring devices are currently available in on our website

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      22-11-2021 20:26:12

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