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S
Closed
Two Admins
app-settings
troubleshooting

Right now, I am the admin/owner on the account. How can I add a second admin for the wife of it that is not possible, how do I change who the admin is?

1730

0

5

17-08-2020 02:21:37

Responses (4)

  • T

    Hi @schultzgj. With each Ring account there can only be 1 Owner. All other users would be what we call a [Shared User](https://support.ring.com/hc/en-us/articles/360031246472-Shared-Users-and-Alexa). If you would like to change the ownership of the account, follow the steps listed in the Help Center article [here](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device). Let me know if you have any other questions!

    0

    20-08-2020 08:42:35

      C

      He wants what so many of your customers want, an elevated set of permissions similar to owner for a significant other or trusted person.

      1

      03-04-2021 02:34:36

      J

      I would like to see this as well.

      0

      10-01-2023 08:25:33

  • S

    We need this. I’m surprised that y’all haven’t figured this out yet. Typically people share the responsibility of managing a home. We also use this for our businesses. If a manager terminates an employee, we need for that manager to be able to deactivate that employees access should I (the owner) be out of the country and unreachable by phone. We are currently looking at other vendors as this is becoming a huge issue for our companies. Even an owner and then a secondary administrator level that does not have the ability to delete the owner would resolve this issue. This should not be so difficult.

    0

    11-04-2023 11:58:02

    • U

      Has ring moved forward on allowing two admins/owners? The should allow have the owner to be able to at least assign all to rights to make changes to a shared user.

      0

      20-12-2023 09:44:00

      • S

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

        0

        19-01-2024 09:44:43

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