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Trying to cancel my subscription!

I am trying to cancel one of my subsciptions. I am fine leaving a credit in the account but when I get to step 4, it tells me that the plan I am trying to cancel does not exist - meanwhile it does. And there is no where to email / call anyone. Help! thank you

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19-05-2020 09:19:08

Responses (1)

  • C

    Hey @ffk. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    20-05-2020 12:10:45

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