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Shipping not available in Romania
shipping
cs-support

I am trying to place an order in the EU Ring shop, but products are no longer shipping to Romania. I already have "Rest of Europe" as location selected but it still doesn't work. I tried ordering from PC instead of Android, still doesn't work. I even tried different cities in Romania, including the capital. Any ideas?

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21-05-2023 07:15:36

Responses (4)

  • T

    Hi @MihaiDum. What are the specific items that you are trying to purchase? Also, I've edited your post to remove your personal email from being visible. Thanks, neighbor.

    0

    22-05-2023 03:33:59

    • U

      I have the same problem. I have fully committed to the ring ecosystem, and now I cannot order from Romania anymore using ring Europe. What happened? I tried to order a couple Ring security cameras… Romania is no longer present on the shipping destination list …. I saw that a lot of EU countries are not present any more on the list, it’s not only Romania who disappeared … There are 27 Eu countries and just 14 on the list. ![IMG_0244|267x500](upload://zntmy6IfFVPw114gmUrQ42sVcpb.jpeg) Ps: according to this page, Romania should be on the shipping list: https://support.ring.com/hc/en-us/articles/360018605871-Cancellations-Returns-Missing-Items-and-Ring-Shipping-Policies

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      29-05-2023 07:17:44

      • C

        Hey neighbors. I looked into this further, and the current list of European countries that Ring delivers to can be found [here](https://eu.ring.com/pages/delivery-and-returns). If your country is not on that list, we do not sell or ship to your country at this time. You can still [contact support](https://support.ring.com/hc/en-gb/articles/213608406#store-call-us) for assistance if you already have a Ring device and need help. Thanks for the continued feedback, we've made sure to pass it on to the appropriate teams.

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        31-05-2023 05:48:23

        • S

          This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

          0

          30-06-2023 05:48:26

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