Responses (2)

B

Boone

> @Noy2day wrote: > > If I have Ring secuirty camara's at my home and install a Ring security system with camera's at my business, can I access both systems from my phone? Hello @Noy2day ,Yes, you will be able to access both locations on your Ring App. Since your home and business have two different addresses, at the top of your App (just right of the 3 horizonal-line Icon at the upper-left-corner) you can select the different address locations, as long as both addresses are on the same Ring email account.When you select your home location you can see and control your cameras at home. When you select your business location you can see and control both your cameras and Alarm system. But you can also set the location to the "All Cameras" option too. In this location mode, you can see and control both home and business cameras at the same time, but won't have control access of the business' Ring Alarm system until switching the location back to only the business address.But if you are using two different Ring email accounts (using an Ring email account for home and a different Ring email account for the business), then it's a little different. You could log out of one email to log into the other email account. Or, you can make yourself a "Shared User" so that one email can access both Ring accounts by just logging onto one of the two Ring accounts. Then you can use the "locations" at the top as explained above.[https://support.ring.com/hc/en-us/articles/211018223-Controlling-Ring-Devices-with-Multiple-Electronic-Devices-and-Allowing-Access-to-Shared-Users](https://support.ring.com/hc/en-us/articles/211018223-Controlling-Ring-Devices-with-Multiple-Electronic-Devices-and-Allowing-Access-to-Shared-Users)[https://support.ring.com/hc/en-us/articles/360029632312-Giving-Employees-Shared-User-and-Guest-User-Access](https://support.ring.com/hc/en-us/articles/360029632312-Giving-Employees-Shared-User-and-Guest-User-Access)I hope this information is helpful. :)

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02-12-2020 06:16:32

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N

nsxsurgeon

I have similar question regarding rental property which we just aquired and are awaiting new tenant to move in. We have Ring at our own residence and have a Ring doorbell and security system that we want to install for our new tenant. There is no wi fi yet at the rental property as the tenant has not moved in yet. My question is am I able to set up the tenants Ring at my house using my wi fi and then when the tenant moves in can I just bring it over there and have them log in with their wi fi. I would want to make them a shared user with me as the account owner. Any advice as to what is the best way to do this. thanks.

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04-12-2020 02:42:57

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franya

Don't do it. I would not set up the ring acct. First and foremost it is an invasion of your tenant's privacy with them paying the internet bill. I would see you as a "creeper" setting up cameras in MY home, being able to acces MY home at any time, day or night. This falls under a camera in a public bathroom (my opinion, of course). If they want a security system, let them set it up without you involved. I am a long time landlord, and would NEVER consider creeping on my tenants. Put yourself in their shoes.

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02-01-2023 09:13:53

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Mwende

So which is the best solution to two homes setup. I assume the ring doorbells are independent from each other. I would like to be notified is someone is at a door in either location. But not necessarily having my mom get notifications from my house. 1. Having same email address.2. Being a guest on remote site.

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14-04-2023 12:55:25

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C

Caitlyn_Ring

Hi @Mwende. I'd recommend reviewing [this article](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles) from our Help Center, which covers what an Owner and a Shared User can do with Ring devices. An Owner is the one who sets the Ring device up under their Ring account. An Owner can add someone as a Shared User, so they can receive notifications and access the Live View, but cannot change the settings. In this situation, you could be added as a Shared User for the Doorbell at your mom's home, which would allow you to receive notifications. Your mom would have the Doorbell set up under her Ring account, and you would not add her as a Shared User for your Doorbell so she doesn't receive notifications. I hope that example helps clear things up.

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17-04-2023 16:23:45