General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
J
See who accessed live view
wireless-security-cameras
At 250a my cameras inside went off and it was live view. I have searched and cannot see where I can tell who it was that accessed them. Meaning was it another person on my account (teens in my house so are they pranking each other and won’t admit to it) or do I need to worry that we have been hacked. Would really love to know as the account admin how to see this info.
1064 •
0 •
1 •
01-07-2021 08:33:27
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Jenmomigs. I'd recommend touching base with our support team on this matter if there are any concerns with the security of your account. Our support team can pull up your account and help review the Event History with you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
0
01-07-2021 06:50:47
•