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Ring Protect Plan during COVID-19

Hello, Is there a way you can extend my membership or refund my subscription? I am home all day.. and never away from my house and my budget is kind of tight. I hope you can at least extend my membership for my two devices.. Please let me know what you guys can do for me during this difficult time ! Mike

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22-05-2020 03:13:27

Responses (1)

  • C

    Hey @Mike5. As we are a neighbor to neighbor support forum, you will need to reach out to our support team directly on this concern. For this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Feel free to come back and let us know what they were able to do for you!

    0

    22-05-2020 06:24:19

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