U
Ring floodlight lights stopped working
hardwired-security-cameras
troubleshooting
All of a sudden one of the lights stopped working and in a few days the other one started to blink. It’s extremely annoying and can cause someone to fall down the stairs due to blinking light and lack of visibility. Where to get replacement lights for floodlight? How to fix this problem?
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17-11-2021 06:26:28
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Caitlyn_Ring
Hi @user2875. You'll first want to try resetting your Floodlight Cam and ensuring it is properly connected to power. To reset it, hold down the setup button for at least 20 seconds. After the reset is done, set the Floodlight Cam back up in the Ring App using the steps under Set Up a Device. If the lights are still out or flickering after this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can take a closer look at this and troubleshoot more in-depth. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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17-11-2021 08:19:14
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