U
Ring doorbell
troubleshooting
Hi I had the ring doorbell for quite a while and has been fine but as time goes on the amount of things it misses people can come to the door does not pick them up even when I leave in the morning it does not always pick me up I tried different settings does not seem to matter still misses things so I am guessing the ring doorbell has a problem I tried full reset still no difference
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08-05-2025 12:37:35
Responses (1)
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Tom_Ring
Hi @user_d6caee. What is the RSSI for this device? That informaiton is located in the Device Health section of the Ring app. Also, how high is the device mounted? Are there steps or a hill leading up to the doorbell? How do you have your motion settings configured? If you are viewing a video, tap the share button and copy/paste a video link here. That will help me suggest some tweaks that you can make to improve motion detection.
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09-05-2025 04:43:03
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