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Ring cam won't find any wifi networks
troubleshooting
My ring cam (floodlight) will not find any wifi networks. Other devices near it find seven (7) networks. We have reset cam more than three times now. Reset router. We have ensured wifi network is 2.4 ghz. How do we force the camera to find our network?
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13-04-2025 06:15:07
Responses (1)
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Caitlyn_Ring
Hi @user41498. If you have access to a different smartphone or tablet, try performing a new setup of the Floodlight Cam on there. If this issue persists, please reach out to our social support team @Ring on Facebook, X, or Instagram for further assistance.
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14-04-2025 08:10:04
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