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Recording subscription inactive message?
Hello Ring team I have recieved a message saying 'recording subscription inactive', what does this mean? Kind regards, TSK-Ring152
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02-03-2020 01:57:13
Responses (1)
- C
Hey neighbors! If you are having any troubles with getting your subscription activated again, please reach out to our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) for further help and assistance. :)
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30-03-2020 05:15:25
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Dafna
The same thing is happening to me. I'm a fairly new user. When the 30 days were up, I subscribed and had limited videos. Then nothing "you are not subscribed". I checked my credit card activity. No charge from Ring. Subscribed again. Rinse and repeat. The third time I rescanned all the devices and they were good for a few days. Today "recording subscription inactive" . I checked my credit card, no pmt ever cleared. This is rediculous.
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28-03-2020 02:35:21
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