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Susan3

Re activation

I recently deactivated my account, not realizing it would not allow me to access video—I thought it was more for a backup; so I reactivated my acct—is there an easy to reset up my cameras sing they were already in your system?

7524 •

2 •

1 •

17-08-2020 11:14:09

Responses (2)

  • T

    Tom_Ring

    Hi @Susan3. In order to reactivate your account, you will need to set up your devices again. To do this, you will login the Ring app and select Set Up a Device. Then follow the on screen prompts to finish the setup. Let me know if you have any other questions!

    0

    •

    20-08-2020 09:39:44

    •

    • U

      user_00ddd6

      Can't  see camera or seem to restart paying

      0

      •

      16-07-2024 10:56:54

      •

        C

        Caitlyn_Ring

        Hi @user_00ddd6. Make sure you are logged into the correct Ring account to see your camera. You can edit your payment method and subscribe to the Ring Protect plan on Ring.com after logging into your account. 

        0

        •

        17-07-2024 11:06:40

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