Not receiving email verification

I had to factory reset my phone recently and when I attempted to login to the mobile app, I am unable to, as I am not receiving the email with the verification code. I have attempted to have it resent multiple times, checked all my folders, performed searches, but there is just flat out no email. I know that my email is correct, because when I first set up the app, it worked with no problem. In fact I had to create an entirely separate account just to post this. Upon creating the account, I immediately went to the settings to ensure the two factor was not active, which according to the settings, it was not. Yet, as I was prompted to sign in to this Ring Community, surprise surprise, I had to wait for an email verification code - which arrived immediately. Yet, an hour later, i am STILL waiting for the email verification code for the main account....