No email order confirmation

Question

I need some help. Ring have taken the money from my bank for the product I purchased. However, I have not received any email order confirmation.

Caitlyn_Ring · Answer

Hi @ShannonB. To locate your order and receive an update on it, I'd recommend contacting our support team directly so they can look it up for you.  Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

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No email order confirmation

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