U
No charge
battery-video-doorbell
troubleshooting
Haven’t had ring doorbell long. Have successfully charged it twice. Now the last two times only lasted a week. Is it faulty. I charge by removing device off front door and plug in charging cable. And yes several hours.
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31-10-2024 04:39:12
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Caitlyn_Ring
Hi @user_782b09. How is the weather where you're located? As we move into winter, it's important to know that cold temperatures can negatively impact the performance of lithium-ion batteries, such as the ones used in Ring devices. You may notice that the battery drains more quickly than it does during moderate temperatures with the same activity levels.
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06-11-2024 17:57:40
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