‎Multiple Devices subscription Help

English

Help

Community Home

General Topics

Not sure where to look? Browse general posts, topics, conversations and more.

CS

C.Scottie69

Multiple Devices subscription Help

account-settings

troubleshooting

I have 2 ring devices in my home. I bought the doorbell and paid for the subscription. After I bought an indoor camera, connected it to my account, it’s now telling me that in order to review recordings on my in door camera, I have to buy another subscription. That’s ridiculous. I already have a subscription !! Is there something I’m doing wrong?!

922 •

0 •

06-09-2021 02:02:51

Responses (1)

T

Tom_Ring

Hi @C.Scottie69. What type of Ring Subscription are you paying for? Is it the Ring Protect Basic Plan or the Ring Protect Plus Plan? As described in this Help Center article [here](https://ring.com/protect-plans?utm_source=google&utm_medium=cpc&utm_campaign=833107410&utm_term=ring%20protect%20plan&utm_content=66897173222&gclid=Cj0KCQjwm9yJBhDTARIsABKIcGbcRu0bV4LbbUp6yfkPGG30b7tpDXMhOih0k-KAO9zLc0I7Cz_ErFMaAhooEALw_wcB&gclid=Cj0KCQjwm9yJBhDTARIsABKIcGbcRu0bV4LbbUp6yfkPGG30b7tpDXMhOih0k-KAO9zLc0I7Cz_ErFMaAhooEALw_wcB), the Ring Protect Basic Plan will cover one device and the Ring Protect Plus Plan will cover multiple devices at one Location. I hope this helps.

0

•

07-09-2021 04:11:01

•

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

J

Jventerprises

1

User
Solution

R

Rick_Madik

1

User
Solution

U

user63814

1

User
Solution

U

user_3c8999

1

User
Solution

Privacy Licenses Terms of Service