English

General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
O
Multiple base stations at same location - Celluar backup available for both?
troubleshooting
ring-protect-plans
professional-monitoring
base-station

I’ve read numerous posts on this topic, but still need a little clarification on functionality with respect to the Protect plans. I understand only one base station per location/address can be setup on the professional monitoring service. My question is, if I setup a secondary base station in my detached shop(same address) will that station be able to take advantage of the cellular backup service if it’s registered to the same location as the main(pro monitored) station? I realize this secondary shop system will have to be self-monitored, but I’d like to still have the capability of cellular backup.

1486

0

0

18-12-2021 03:54:29

Responses (3)

  • U

    Don't think you have cellular backup with self monitoring. May need to use an extender to get the sensors to connect with the base station in the house. Or you can get the new base station with a built in router to maybe extend the range.

    0

    20-12-2021 05:17:51

    • C

      Hi @OldSmokey. We don't recommend trying to use two different Base Stations at the same location or address. You can only have one Ring Alarm system per location in the Ring App, and the Professional Monitoring and cellular backup will only apply to that one Ring Alarm system at the location. If you're trying to secure a shed or workshop at the same location, you might want to look into another option that would fit better and work reliably for you.

      0

      20-12-2021 06:21:08

      • O

        Thanks for the feedback. Can I create an “alternate” address/location somehow for the secondary base station if I plan to only self monitor it?

        0

        22-12-2021 11:32:27

          C

          @OldSmokey You can try it but I can't guarantee the Ring App will let you create two locations with the same address so you can use two Base Stations at the same location.

          0

          23-12-2021 06:05:56

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members

      U

      user63814

      2

      User
      Solutions

      B

      Boone

      1

      User
      Solution

      J

      j0hnmsch

      1

      User
      Solution