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A
Login Issues on different broswers/computers
ring-website

So i have issues logging into to ring.com the twostep auth always brings me back to the twostep auth page and asks me to fill it in... i have attempted this on firefox,chrome,iexplorer the only one this works on is a chrome on a pc i had logged in on before.. i have cleared my cache and cookies on ever client and even used incognito too. i had a look at the developer console(F12) and i found this error hopefully it will help Uncaught TypeError: (intermediate value).apply is not a function jQuery 2 [jquery.min.js:3:10315](https://cdnjs.cloudflare.com/ajax/libs/jquery/3.1.1/jquery.min.js) Uncaught TypeError: (intermediate value).apply is not a function jQuery 2

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26-03-2021 07:33:29

Responses (1)

  • T

    Hi @Ahura. For this concern, it would be best to contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    30-03-2021 04:29:25

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