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Link door bell alerts to iPhone 11Pro
battery-video-doorbell
troubleshooting
notifications

How to set up ring alerts to my iPhone 11Pro from video doorbell vers 2 Have selected motion and ring alerts in App settings. Have current basic account, restarted my iPhone. Everything is connected to local wifi . Ring alerts activate local chime units but no notification to iPhone. Please help.

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27-04-2023 09:23:13

Responses (1)

  • C

    Hi @GregoryBarnes. It may be an issue with the permissions on your phone, or notifications can be suppressed if you have Do Not Disturb mode on. Try the troubleshooting steps for notifications on iOS devices [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-Apple-iOS-Devices). If that doesn't work, you can follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    28-04-2023 04:04:26

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