C
How to add Liftmaster 828 LM Internet Gateway in Ring
myq
app-settings
troubleshooting
Hello I have the Liftmaster 828 LM Internet Gateway in Ring and I saw somewhere that some users they could add to Ring. I have running it in MYQ application from chamberlain without any issues all is perfect and also I followed the tutorial from RING to connect the MYQ app with RING but when both apps are linked simply this device are not detected and I can’t select it to be updated in RING. How can be added to RING the Liftmaster 828 LM Internet Gateway in Ring? Thank you
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31-12-2022 08:23:46
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Justin_Ring
Hi @coerrace. I would verify that your Ring app and phone are up-to-date with the latest updates. We also have this Help Center [article](https://support.ring.com/hc/en-us/articles/360055393191-LiftMaster-myQ-Smart-Garage-Control-Setup-and-Use) on the LiftMaster myQ Smart Garage Control setup and use. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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03-01-2023 09:34:43
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