Hi @Sourpatch. Did you have a valid Ring Protect plan subscription at the time the videos last week were recorded? If you had not subscribed to the plan yet, then you would not be able to go back and review the previous events as the recordings wouldn't be saved. You can read more about the Ring Protect plans and how they work in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). I hope that helps. :)
0
•
09-08-2021 07:15:43
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Caitlyn_Ring
Hi @Sourpatch. Did you have a valid Ring Protect plan subscription at the time the videos last week were recorded? If you had not subscribed to the plan yet, then you would not be able to go back and review the previous events as the recordings wouldn't be saved. You can read more about the Ring Protect plans and how they work in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). I hope that helps. :)
0
09-08-2021 07:15:43
•