How do I get my alarm certificate for insurance while on trial?

Question

I am on the trial plan, but my pay protect plus starts 2/3/2020.  It shows professional in my app, but there is no certificate listed.

Chelsea_Ring · Answer

Hey @Alkemyst. In order to obtain your certificate, you will need to make sure you are logged into Ring.com when going into your Settings \ Professional for the certificate to populate. If you have any further concerns, please reach out to our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) and they can further assist.

General Topics

How do I get my alarm certificate for insurance while on trial?

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