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How can I cancel professional monitoring?

I am in the 7-day practice mode but want to cancel the professional monitoring. I can't find any way to cancel it. Do I have to wait until 7-day practive mode is over? MG

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11-08-2020 05:22:08

Responses (1)

  • M

    Hi @mgymnop! You can exit the 7-Day Practice Mode at any time, by changing your monitoring status. Once you leave Practice Mode, you cannot re-enter it at a later time, but once you sign up for Professional Monitoring, you can switch between Professional Monitoring and Self-Monitoring as needed. To change your monitoring status: - In the Ring app, open the menu. - Tap Location Settings. - Tap Monitoring. - Tap Monitoring Type. - Choose the new type of monitoring you want. Check out our [help center article](https://support.ring.com/hc/en-us/articles/115005322066-Understanding-Monitoring) for more information on monitoring status. I hope this helps! :)

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    12-08-2020 07:02:34

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