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Damaged package
shipping
battery-video-doorbell
cs-support
My item was delivered today. I’m not very pleased at the state of the package. The outer box was battered and damaged and had been taped up with DPD tape. The dorbell box & chime box iside had both been damaged and ripped open. I have attached photo’s. Looks like DPD are opening other peoples parcels.
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22-03-2024 17:31:38
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Caitlyn_Ring
Hi @user79483. I’m sorry to hear your package arrived damaged! I’d recommend reaching out to DPD to notify them of how your package was handled. Additionally, please do get in touch with our support team after looking over your device for any damage.
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23-03-2024 00:12:18
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