General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
U
Cannot call call centre in UK
cs-support
notifications

Tried calling call centre in UK for help. Cannot get past automated control. Since it asks me to press £ to submit. There is no £ on keypad, and it does not accept #. I was calling about a critical update email from you. I was checking if it is a fake. ![image|234x500](upload://ilEMzwWow4Y3xetrMpIgDFjAnhx.png)

600

0

1

18-01-2023 09:05:38

Responses (1)

  • T

    Hi @user33652. If you are using Android 8, you will need to update to at least Android 9. This message was sent out a while ago. Without seeing the email address this was sent from, I cannot confirm its validity. If you have further questions about this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    1

    20-01-2023 06:26:07

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    C

    Caitlyn_Ring

    1

    User
    Solution

    T

    Tom_Ring

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution