General Topics
Bigger alert area
At one time I was able to make my alert area about 22 miles. Now I can't get it and bigger than 8 miles. And yes, I know how to change it. What happened to the app that changed it?
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13-01-2020 03:39:49
Responses (4)
- C
@Joybee10 Thanks for getting back to me with that information! I'll make sure to pass on this information to the appropriate team for you in the meanwhile.
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15-01-2020 12:29:11
- U
I have deleted the App, dowloaded Ring App and still am only to expand my alert area to 5 miles.
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25-03-2023 08:32:54
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- J
Hi neighbors. The Neighborhood Area currently has a maximum radius of 5 miles.
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27-03-2023 08:12:02
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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26-04-2023 08:12:45
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Chelsea_Ring
Hi @Joybee10. Our app has been updated so that the largest you can make the alert area now is 10 miles. If you are only getting 8 miles, please delete the app from your phone, reboot your phone (turn it off/on), and then reinstall the app. Once you are back in the app, try adjusting it to the full 10 miles it can go and you should be all set!
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14-01-2020 10:10:50
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