General Topics
Beta Testing Halted?
Good morning. I'm an original Deep Explorer and have done numerous beta tests both hardware and software over the years. I have noticed a complete drop in invites since the pandemic and tried emailing the beta team for an update on whether the program is still going but have not heard back. The main explorer beta site is not looking good at the moment either when logging in as most everything shows "string set was not defined" for every label or data field. Thank you for any information you can provide!
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21-05-2021 12:53:54
Responses (6)
- A
I’m seeing the same thing. String Not Defined on the website and a bounced back email (address not found) from beta@beta.ring.com. Hopefully it’s just on hiatus through the pandemic because I would hope after years of helping with beta testing, they would let us know if the program had ended.
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02-06-2021 12:27:51
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- B
I agree haven't heard a word in a while and couldn't access the site....from emails I did recently, it sounds like Amazon is changing the entire beta program.
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12-06-2021 01:11:49
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- S
I would love to continue to be part of the Ring Deep Explorer Program/Trials, as I have been since the first day it was launched. Please let us know once the new program is available so we can continue providing valuable hardware and software feedback to help make Ring the best smart home platform out there.
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14-08-2021 02:06:41
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KYeah same. I bought the original Ring product from Kickstarter and been on deep explorer program since the beginning. It has been over 2 years since i had any love from Ring :) I'd love to continue. Love the products and its hard to convince people that ask me for advise and suggest newest products when i haven't had first hand experience with them.
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27-09-2021 05:54:42
- D
I have also been a tester since the beginning. I would love to continue helping the company test. I look forward to this starting up again soon. Thank you, Peter.
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25-08-2021 01:11:11
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Caitlyn_Ring
Hi @djcentinno. Our beta testing team will reach out to neighbors when there are new opportunities available that we need beta testers for. In the meantime, you can explore any open projects from http://explorer.centercode.com/. For any follow up, you should email [ring@beta.ring.com](mailto:ring@beta.ring.com) as well as to report what you are seeing on the website when trying to view projects. From there, our beta testing team can let you know how they will address the issue with the website, as well as let you know if there are any opportunities available. If there's nothing available at this time, they will make sure to let you know. I hope that helps! :)
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21-05-2021 07:15:21
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