English

General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
S
Accessory Chimes WILL NOT change tone
troubleshooting
chime

I know this question has been asked before but the answer did not help. I'm creating a new topic so that maybe it will be seen AGAIN. I have two accessory chimes (one upstairs and one downstairs) linked to my Ring doorbell. I've had the three pieces for 2-3 years. They actually work just fine but I can't get the chimes to play any tone other the the default sound...which I can barely stand. When I first got the two chimes I had them playing the Westminster tone. At some point it reverted back to the default Ring doorbell tone and I can't get it to change to anything else. When I got through the steps it appears to be making the change but it ultimately doesn't. Very frustrating. What has happened? By the way, my phone (Android) is as up-to-date as it can possibly be and I have the latest version of the Ring app.

390

0

0

21-10-2022 12:40:30

Responses (1)

  • T

    Hi @SuperCrewBear. This Help Center article [here](https://support.ring.com/hc/en-us/articles/214363386-Selecting-Chime-Tones-for-the-Ring-Chime) will show you how to change the Chime Tone. If this doesn't seem to work, you'll need to reach out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    25-10-2022 06:16:09

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution