Feature Request Board
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Third Party Device Setup in Canada vs. US
I am disappointed to still see that many third party devices available for integration with Ring in the US are not available in Canada. For example, I have seen many posts that request clarification on why MyQ garage door opener integration is not available in Canada. There are also a number of other third party apps including Level Locks, Moen Flo Shutoffs, etc. that show up under "Set Up a Device" on the Ring app if you have a US address but not a Canadian address. You can add them to your Ring app if you change your address to a US address and then back to a Canadian address, as the devices remain on the Ring app for the Canadian address, and all work well (so it's not a functionality issue between the US and Canada). You can't share them under Shared Access so it makes the usefulness of the integration (especially for locks) very limited. You are forced to use other home integration apps (like Apple HomeKit and MyQ to provide access to these third party devices) making the utility of the Ring app limited. I encourage Ring to not differentiate between US and Canadian device setup and allow your Canadian customers to get the benefits that your US customers currently have. It was suggested by your technical Support that I post on this Community to get a response to this request. I look forward to the feedback.
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12-08-2022 22:01:47
Responses (2)
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09-09-2022 21:06:11
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Caitlyn_Ring
3 posts were merged into an existing topic: [MyQ integration available in Canada](/t/myq-integration-available-in-canada/44535)
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09-09-2022 21:06:10
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