I have a wired floodlight cam that constantly has the lights turn on and off after sunset. I thought perhaps it was picking up movement of some sort, so I logged into the app and suspended motion. The lights continued to turn on and off. I tried turning the light switch off and back on, thinking maybe the camera needed a reboot. That didn't work. Anybody else have this issue? Thank you.

Hi all, adjusting your Light Settings or setting up a Light Schedule is a great way to mitigate your light activation. Many times when lights are triggering despite minimizing settings, it is due to a heat source in the area. Please check for any HVAC units, vents, exhausts, vehicles, or any source of heat close by that might be triggering these lights. Keep in mind, your lights will also trigger when regular motion is detected. If lights are illuminating every 30 minutes or so, I recommend checking the even history for this camera to see if there is also a motion event recorded this frequently.In addition to checking for heat sources and minimizing light zones, adjusting your normal motion settings and light duration controls can also help. As the Floodlight Camera features a XXXX degree field of view, there are times when the lights might trigger due to a heat source such as a vehicle. Even if not in range, a vehicle often has a large heat radius and can trigger motion activated lights.If this concern persists, despite checking the above variables, our support team can take a closer look. You can get in touch at one of the numbers here, or on Facebook @Ring by sending a private message.

Does the firmware version say 'Up to Date' or does it have a version number?

‎Snooze a set selection of cameras

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Yelper85

Snooze a set selection of cameras

device-settings

snooze

app-request

When you go into the app, top right is the snooze all cameras access button. Problem is, what if you don’t want to snooze all the cameras but a set selection? You can go in a snooze each individual alarm, but it isn't possible to set a schedule or indeed multiple snooze schedules to have a custom list of snooze profiles

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05-04-2023 02:17:38

Responses (4)

K
kyliejane
The app needs a snooze group similar to a light group, so that multiple cameras can be snoozed simultaneously, without having to either go into the settings for each, or having to snooze EVERY camera en masse. There's no in between at the moment! Also what has already been suggested, ability to link chimes snooze to the general snooze
1
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16-05-2022 08:39:46
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U
user51989
Please create the ability to group multiple cameras in order to motion snooze that one group (ie. I want to be able to motion snooze at times 3 cameras in the back and side of house but not the front of house so I don’t want to have to motion snooze each camera one at a time and I don’t want to global motion snooze)
3
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22-07-2023 03:21:18
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M
mdenwood
I want to be able to snooze the 3 cameras in my back garden with one click, without also snoozing the camera at the front door. I have been looking for a way to do this via the Ring App but it seems it is currently not possible? If so please consider this feature request.
3
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28-11-2023 10:41:59
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A
Arn_Oli
Likewise, this would be a great feature. I would like to snooze the house camera motions when one of us is home. I’d then like to keep the forward facing cameras (such as the doorbell) active for security at the front of the house. I don’t need motion notifications when I am in the garden at home but I would like to hear when a parcel is being delivered at the front. You could pair this with geofence options and allow users to group silence sets of cameras if registered account holding phones are at home.
2
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17-04-2024 05:29:29
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