Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Show Ring Alarm sensor Z-Wave signal strength and Range Extender status in Ring app
I'm not the first to have this idea, I noticed it was mentioned a while ago in the regular Ring Alarm forum area by @DaveG and perhaps others...[Sensor signal strength and the Ring App - Ring Community](https://community.ring.com/t5/Ring-Alarm/Sensor-Signal-strength-and-the-Ring-app/m-p/6366) ...but it doesn't seem to be here in the relatively new Feature Request board so I thought I'd add it because I agree it's a good idea and a very useful function missing in the Ring app:Feature request:please add Z-Wave signal strength indication in the Ring App for each of a Ring Alarm system's sensors. This would greatly help in finding the best location to place the Range Extender and/or Base Station.As it stands right now, you just have to guess where to place the range extender and hope for the best. Meanwhile, apparently service technicians can remotely determine the Z-Wave signal strength of each device or otherwise determine some sensors are out of range and unnecessarily & constantly pinging the base station and wasting battery power.
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23-04-2020 21:59:18
Responses (14)
- D
I second this request. I am occasionally seeing issues where my Ring devices are reporting poor connectivity but I can tell if it’s to the ranger extender or an attempt to connect to distant base station. When talking with tech support, they can see the ranger extender connections, so it should be easy to make available to customers. It might even save some tech support calls, helping everyone.
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10-04-2021 03:57:53
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- S
After setting up my Ring Alarm, I am absolutely baffled to find that there is no indication of Zwave signal strenght in Db between devices in the app. I have noticed that ocasionally there will be a red circle icon stating that there is a weak connection to base station, however that is not very helpful at all. Even with multiple range extenders plugged in, I am still randomly getting weak signal warnings. There should be some info in the ring app as to what device is connected to what eg (connected to range extender or base station). The ability to choose if a device connects to range extender or base station would also be helpful. I have found that ring support have access to this info, so don't see why this can't be added to the app. I am sure many users including myself have the experience to setup our devices optimally with this info available, without having to contact support everytime.
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17-08-2021 12:30:17
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- J
I agree. This would be super helpful and reduce calls to your support line.
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28-10-2021 01:33:13
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- 3
So we still don't have this? For larger area homes with many walls we need this, at least a refresh button for the red sensor low signal icon.
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14-01-2022 20:48:42
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windracer
I know customer support can tell me if a specific contact sensor (or motion sensor) in my Ring Alarm system is connected directly to the base station or to one of my range extenders, but it would be nice if I could see these details myself in the Ring app, maybe under the Advanced settings for a sensor? Please consider adding this to the app, thanks!
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20-02-2021 23:14:00
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