Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
J
Recommendation: remote test capability in Ring App for existing chime after Doorbell Pro (wired) installation
hardwired-video-doorbell
app-settings
app-request

I had reached out to Ring Support to troubleshoot my newly installed Ring wired Doorbell Pro. My existing mechanical chime was not functioning properly after connecting the Pro-Power Kit. We successfully made the setting changes via the Ring App and it seems to work now. Thank you for your assistance. Strong recommendation: I had to walk quite a distance from my front door after pressing the button on the Doorbell Pro, to where the existing Chime is located to make sure it was sounding right. I had to repeatedly do this and leave my phone near the Chime so that the support person could hear it while I walked back and forth. It would be extremely helpful, and would have saved us a lot of time, if the Ring App had a feature to make the Doorbell Pro send a signal to the Chime for test purposes. 

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06-07-2024 09:31:00

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