Feature Request Board
More options for snapshot capture interval on wired and battery devices
The snapshot capture is great, especially when reviewing things outside of your recording zone. However, every 30s isn’t really enough and often misses an event. Please add the option to record once every 5 seconds or even every 1second. Thanks!
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27-06-2020 11:06:13
Responses (8)
- MR
I agree and would like to see options for Snapshot Capture more frequently, e.g. 30 seconds or 1 minute intervals.
•1
15-09-2020 09:13:05
MMy thought is 'cloud space'. > @JDFromOz wrote: > > Please support / update the ring doorbell (especially Doorbell 2) product in the app to allow snapshot captures every 1 minute (especially if you are hardwired) or have good solar similar to the settings available in Ring Stick Up Cam Elite/Wired. > > > > There is no reason it can't support this if it is hardwired in terms of power. Every 5 minutes is too long. > > More pictures take up more cloud space...which costs more money.
•1
16-11-2020 04:22:06
- J
Good evening, while i am happy with my ring devices can you please explain why i now have 15 min snap shots on my battery doorbell and not the 5 mins i used to have in order to conserve the battery and the only way i can have 5 mins is by mains powering or solar powering my door bell which is an added expense to myself when the products are already on the pricey side..If it means i need to charge my doorbell more often to have the setting I want and not somebody else then so be it..Id really like,and im sure others will also like to have the 5 mins back and to be able to control my device how I want to or i might have to move to a different range of devices....many thanks Paul
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03-02-2021 04:26:06
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- A
Many people have solid solar recharging, so the camera batteries never dip below 98%. More-frequent snapshot options might drain the battery or might not. Users can figure that out. For that matter, offer most wired features in battery mode/solar.
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27-10-2021 04:03:45
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- U
I have my Ring Video Bell 4 hard wired. But I can still only set my snapshot as often as 5mins. I miss the 30s interval snapshots on my old Ring Video Bell Pro. Could you please update the app settings to allow as often as 30s when the door bell is hard wired even it's a dual power options version? Thanks, Michael
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27-10-2022 11:07:58
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- C
Since I have limited bandwidth, I would like to see a long interval for the snapshots. It seems like Ring needs/wants to restrict the choices. Why can't they offer a large range from a few seconds to several hours?
•0
08-11-2022 05:31:37
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JDFromOz
Please support / update the ring doorbell (especially Doorbell 2) product in the app to allow snapshot captures every 1 minute (especially if you are hardwired) or have good solar similar to the settings available in Ring Stick Up Cam Elite/Wired. There is no reason it can't support this if it is hardwired in terms of power. Every 5 minutes is too long.
1
13-06-2020 11:27:04
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