Feature Request Board
Download Multiple Videos
Using the basic plan, the current system only allows one video to be downloaded at a time. Downloading multiple videos is tedious. It would be benificial to be able to select multiple videos and download then all in one download. Selection should be individually (Ctl & Click) or a range (Shift & Click).
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04-06-2020 09:03:59
Responses (13)
- B
I would also love a feature like this, but taken one step further - to an enhanced batch downloader. Select a time and date range and hit download. I would also request to have the videos auto-timestamped too. That would be a GREAT feature, as the current system is tedious and frustrating beyond belief! It's just not feasable to SCROLL down to 50-60 days ago on the website on the computer, especially as the site frequently just stops populating videos at a certain point. At least on the Android app, you can pick a date to jump too! I say this lovingly, but the way it works now is almost a joke! Thanks!
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25-06-2020 11:46:24
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- 6
Same thing applies even for the paid plan. This needs to be updated to allow for some/all of the videos to be downloaded. I can already select "all" events, but the download box is greyed out, please enable this functionality.
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10-08-2020 01:32:37
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- S
i would love to be able to download multiple videos. Seeing that i have to download one at a time is a pain. How the heck can we get them to add such a feature?
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06-09-2020 07:42:56
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- L
Just set up multiple floods at my house. At first I really liked being able to view my videos etc. but just realized that I can only download one motion video at a time.... lame! I'm having a patio installed and wanted to make a timelapse of the etire 3-day process. The plan was to go in and download all my videos and create a movie for the crew.... with the ability to only select one video at a time it would take my 3 days just to download everything. When I called the service provider says we don't have many request like this.... my thought is why not?!? This is a video camera that captures video... why wouldn't I want to be able to edit it, etc.. Its riduclus to me that Ring is limiting the abilities only because they are doing security. Video has many usecases and the fact that I can't use my own video cameras that I paid very good money for to capture my videos is making pretty upset. I'm halfway through the 30 day trail and truling thinking about unistalling my floods and returing them and with no extra features to download my video besides 1 at a time, there is no reason for me to purchase an additional plan. To me ring is like a bank... but instead of stroing my cash they are storing my videos. Their current method is like telling me I need to withdraw a milltion dollars, $1 at a time..... aint no body got time for that.
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15-09-2020 03:55:07
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vineetnangia
I agree with Malcolm and downloading multiple video is very tedious if you have 60 alerts in a day with people arriving at party and you need to figure out by combining the clip and running them in 2x mode to see where is the incident spotted. Please consider this option to serious enhancement and would help others in the community (such as police or watchmens) to review the video (not waisting there time) Hope to hear on this soon. Regards Vineet
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12-06-2020 11:34:21
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