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Complaint Board
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I have a suggestion for the Ring Community website. I think it would great to have a “Complaints” board. For example, if a Ring firmware update was bricking users devices... a thread could be posted on the "Complaints" board. ---------- Question: What tag should have been chosen for this thread? I didn't see a suitable one, and the board software kept changing the one I choose when I save the thread.
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18-08-2021 07:10:16
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m.j.moschkau
I know it's been months since you created this entry but I have to agree with you. It's clear RING and the parent company AMAZON isn't interested in customer service at this point. There's no method for offering suggestions or registering a complaint. A simple topic thread of "suggestions or complaints" would be more than sufficient but it appears they are afraid it will hurt their business.
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11-01-2022 08:47:00
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