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Unable to change temperature via Ring App for Honeywell T6 Z wave thermostat
Hi,I recently included Honeywell T6 Z wave thermostat to Ring system. However, I am unable to increase/decrease temperature from Ring app on the iPhone. Pressing the up/down button does not have any effect. Anybody faced this?
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22-11-2021 22:44:32
Responses (3)
- U
Did you ever figure out this issue? I have the same issue. I have it setup for heat and there is a snowflake above the temperature down button in the app, and it won’t allow me to change the temp in the app. I’ve removed and re-added several times and it hasn’t fixed it. Any suggestions? Thanks!
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02-01-2023 03:27:41
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UI’m late to this thread but my own searches led me here and I finally solved MY situation so thought I’d share. Mine was behaving as others described, where the app showed current temp and I could change mode but could not alter the target temperature. After many pointless disconnect/reconnect, I di
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01-06-2024 17:07:03
CHi @user82911. Thank you for sharing the steps that resolved this for you!
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03-06-2024 14:57:27
- J
Hi @user31896. We also have this Help Center [page](https://support.ring.com/hc/en-us/articles/360055537571-Honeywell-Home-T6-Pro-Z-Wave-Smart-Thermostat-Setup-and-Use) with other steps to try for your concern. I hope this helps.
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03-01-2023 22:19:34
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Caitlyn_Ring
HI @user3295. Have you tried removing the Honeywell thermostat and relinking it in the Ring App? If you haven't already, I'd recommend giving this troubleshooting step a try and then testing the controls in the Ring App. Make sure your Ring App and phone's OS are fully updated as well.
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26-11-2021 19:52:44
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