Amazon Alexa + Ring
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S
Ring floodlight camera dont work with echo show 5 2nd
hardwired-security-cameras
live-view
troubleshooting
HELP Hi, I can't see my ring cameras in my echo show 5 2nd but the audio work fine and amazon sent me a replacement after tried everything factory reset, restart ect anyone can help me please ?
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11-10-2022 09:06:35
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Justin_Ring
Hi @sabapr2005. If you can not see your Live View from your Ring Cameras on your Echo Show, try the following steps: * Follow the process to [enable the Ring skill with Alexa](https://support.ring.com/hc/en-us/articles/360031246432-Control-Your-Ring-Doorbell-or-Security-Camera-with-Alexa). * Verify that you are using the correct Ring account when linking your Ring account in the Alexa app. We also have this Help Center article [here](https://support.ring.com/hc/en-us/articles/360050781811-Ring-Alexa-Skill-Stopped-Working-) with other steps you can try for your concern. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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13-10-2022 07:25:29
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