Amazon Alexa + Ring
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How to get alerts with live view on a TV, iPad or 3rd party device like Echo Show
Hey everyone: my goal is to have a live view alert pop-up either on the TV, iPad or Echo Show (which I have not purchased yet). I have Alexa installed on my iPhone, iPad, and Amazon TV (Gen2) but while I can get alerts on the iPhone and iPad, I cannot get them on the TV. The primary use case is listening to loud music and not hearing the alert. I hoped the iPad would work, but now I think I need a device like Echo Show to get a visual alert that motion has occured.Thanks!
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25-08-2021 18:23:31
Responses (1)
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Hi @Pete11. Have you ensured that you are logged in on all devices with the same account/email? If you are, it may be best to reach out to the [Amazon Alexa support team](https://www.amazon.com/gp/help/customer/display.html?nodeId=202009680) to see if they can identify why your Alexa device will not
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18-10-2021 18:04:55
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Pete11
Hi, Alexa on my Fire TV stick (2nd Gen) says "I did not find a group or device named Front Door". I want to get doorbell set up on my TV, as per the original post. I have followed the instructions from the reply above, installed the Alexa app, and linked the Ring device. My devices list on the Alexa app now shows:-- Mrs's Fire TV stick (which matches the name shown on my TV "My Fire TV" settings)- Alexa on this phone- Front DoorFront Door is the name of my Ring doorbell, and was added when I linked the devices.I have clicked on it and enabled both motion announcements and doorbell announcements in Alexa and set up a nice chime. I can view the doorbell video from the Alexa app.But when I press the doorbell, I only get an alert from my Ring App, nothing from my TV.My Sony TV runs an Amazon Fire TV stick (2nd Gen), which is listed as a compatible device. When I ask Alexa on the TV: "Alexa, show Front Door" Alexa says "I did not find a group or device named Front Door". (The same instruction to the Alexa app gets the response "Sorry, cameras don't work on this device" even though, as stated, I can in fact view the live video from the Alexa app).I also asked Alexa on the TV to find devices, in case it helped, but Alexa said she couldn't find any new devices. Can you help?
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17-10-2021 18:00:52
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