Amazon Alexa + Ring

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First Alert Smoke & CO Alarm Listed Twice
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![image|231x500](upload://aySkN2DCJmwzLqWLWIPAtu1fU1x.jpeg) ![image|231x500](upload://kclUrFEhxuacHrDUxIrdEBldyxN.jpeg) ![image|231x500](upload://yPncZtrH9jYRjmqTVNBEyKUPudo.jpeg) My smoke and CO alarm is listed twice. One is set up, the other says to complete configuration. Not really sure why… it’s the same device. Hoping for some assistance. I want to make sure everything is functioning properly. Anyone know how to resolve this?

2891

0

3

08-10-2021 03:20:55

Responses (2)

  • T

    Hi @DeviceMX. You're seeing this twice because the Ring app separates the Smoke detector from the CO detector. Even though they are both in the same unit, they detect two different things and therefore listed separately. I hope this clears up the confusion!

    2

    11-10-2021 04:08:49

    • C

      how do you determine which one is smoke vs Co so you can name them properly?

      1

      22-03-2022 11:40:58

        T

        Hi @cf3c29d8009ffea6d3d7. If you look closely at the pictures posted above, you'll see that one of them is listed as "First Alert CO Alarm". This would be the CO alarm. The other would be the Smoke Alarm. If you are having a difficult time, you can post a screenshot and the community can help!

        0

        24-03-2022 03:47:07

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