Doorbell volume super loud when connected to Alexa

Hi all, I’ve recently just bought a Ring doorbell, and an Alexa Echo Show 5. I’ve found that when my Ring doorbell is connected to my Alexa, the external doorbell sound is incredibly loud! I have tried lowering the volume via the device setting on the Ring app but it doesn’t control it. However, when I disable the Alexa from the Ring doorbell, the volume does lower down to that of what I set it to in the device settings. Has anybody else had this issue? Obviously I want my Ring doorbell connected with my Alexa but the loudness of the chime on the outside of my house is just far too much! Thanks