Amazon Alexa + Ring

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`Alexa, show the front door` not working on TV
troubleshooting
amazon-alexa

I have a Ring Doorbell Pro and it seems to be working correctly everyplace but showing on my Sony XBR75. I can tell Alexa to show the front door on an Echo Show 5. Works as expected. Also have no problems with the Ring App on my iPhone. When I tell my Echo Dot to show the front door, Alexa responds with "Ok" and I see my TV go to a page that says "Waiting for Ring.Com....". After a few seconds the screen disappears and my TV goes back to what it was showing before I issued the command. The TV has is using an Amazon Fire Stick 4k. TV is connected via WiFi. Does anyone hve any idea on what could cause this and/or how to troubleshoot it?

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09-12-2019 04:49:02

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