Amazon Alexa + Ring

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Adding new camera to existing account
troubleshooting

This morning I added a new camera to my account and it disconnected all other cameras had to re install them with orange button and QR code !! I try and add another camera will it do the same as it did this morning ! And can it be add to my existing account !! Thanks for your help !!

7

2

0

12-03-2025 05:59:56

Responses (1)

  • T

    Hi @user81488. Adding additional cameras to your Ring account should not cause existing cameras to disconnect. Is this a limitation of your wifi network? Check and see if there is a security protocol that could be causing this issue.

    0

    13-03-2025 07:21:20

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