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Smart Lighting

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U
Why do my Ring Hardwired Lights turn on when no motion is detected?
troubleshooting

My Ring Hardwired Lights turn on when no motion is detected.  I've tried turning the sensitivity down to the lowest setting and even turning off motion sensing altogether and the lights still come on.  I have the lights set to turn off after 5 minutes and they stay on for hours.  Is there a hard reset I could do?  This is occurring with all 3 hardwired lights.

63

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18-06-2024 01:23:03

Responses (1)

  • C

    Hi @user_c8562e. Which Ring Smart Lighting devices do you have? Are they in a Light Group? Do you have any Light Schedules in place? 

    0

    19-06-2024 02:33:07

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