U
Ring Bridge Not working - upgraded wi-fi
wifi
troubleshooting
Just upgraded my Verizon wi-fi. Trying to reset my Ring Bridge without any success. Set up Chime - nothing. Try to join a Ring network (since my new network does not show up) - nothing. Am at a loss.
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08-12-2023 01:58:01
Responses (1)
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Justin_Ring
Hi @user70267. Try factory resetting your Ring Bridge by pressing and holding the reset button on it for 15-20 seconds, then try connecting it to your wifi. You also want to make sure you have a 2.4 GHz signal active on your new network. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.
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11-12-2023 08:13:31
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