Responses (16)

H

Hoover

I am trying to solve a wiring problem between the Ring Intercom and the STR Elektronik WF 26.According to the manual it should be:**Ring Intercom STR Elektronik WF26**A1 red 3A2 brown 1A3 black 4A4 white n/aA5 gray 2A6 purple 5 I live in a multi-tenant house. The problem: I get a ring message on my smartphone not only if it is ringing at my door but also when someone is ringing at any neighbor. My STR WF26 responds properly, i.e. only when someone rings at my door. Any ideas???5 seems to be the appartment bell4 seems to be the front door bell2 and 3 seem to be the door opener1 and 2 seem to be the power supply

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21-11-2022 22:10:20

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E

ennkis

I connected the cables according to your instructions but the problem is that the front door won't open from the Ring app?

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20-05-2023 04:20:45

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user42719
I have the same problem. False notifications with urmet 1130. The intercom isn't ringing and for some reason (door opener pressed or neighbour call) it notify me someone is calling me...
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18-04-2023 15:42:56
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user42731
Even today I received a notification when my neighbor rang and the model of my intercom is Urmet 1130 if anyone has any information or solution I would be happy
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18-04-2023 18:04:28
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C

Caitlyn_Ring

Hey neighbors, would you mind reaching out to our [Intercom support](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support) team on this matter? That way they can take a deeper look to see what might be causing this and how to correct it. Thank you!

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18-04-2023 20:20:00

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user42794

Hi, I have the same problem (URMET 1130/16 1131/1), when my neighbor rings, a false notification arrives on his cell phone

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19-04-2023 14:09:51

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user42894
Same problem with URMET 1130/12.
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20-04-2023 11:45:52
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