Ring Video Doorbells

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Wired Doorbell Plug-In with an outdoor power socket?
hardwired-video-doorbell
cs-support
troubleshooting

Hello,  We currently have a Battery Doorbell 2 that is constantly going offline despite rebooting, unpairing and re-adding the device etc. and nothing resolves it. I almost missed an important medication delivery because of this! Unfortunately, It's out of warranty by a few months so we’re looking to upgrade.   We've been looking at the possibility of getting the Wired Doorbell Pro with the available plug-in kit. My question is, we have an outdoor weatherproof power socket near our front door that we've been using to charge our hybrid car. It's the type of socket that has a closing cover that creates a seal around the plug to block out any water - it is IP66 rated.  Would we encounter any issues with using the plug-in with our outdoor socket? We would ensure to route the cable so the majority of it is below the level of the plug socket to prevent water travelling along the cable and we can also add some cable covering/trunking to further protect the wire from the elements. Thanks in advance and apologies if this comes across as a silly question!

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26-11-2024 04:05:28

Responses (1)

  • T

    Hi @user_cc18bf. Firstly, for your device that struggles to stay connected, you will want to ensure that the RSSI is -50 or better. If you are in the -65 range, you can encounter issues. Second, for your plug situation. It's difficult to say without seeing it and knowing how much water comes in contact with it. I'll say this, I have a similar setup in my open air carport, where the outlet is sealed in a plastic cover. It's been plugged in for years with no issue, and it does get quite humid here. I hope that helps! Let me know if you have any additional questions.

    0

    02-12-2024 08:00:23

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